I’d like to thank Jamie from My tech chat for guiding me through a furnace issue I was having in a remote area of work. A call out to a service company would have cost me 4 hours travel time and no idea of the parts required to fix the issue.
My Tech chat was able to guide me through the issue and resolve my problem in a timely manner. I was up and running much quicker than waiting for a tech to show up on site.
Jamie was awesome over the phone helping one of our technicians during a diagnostic. It was nice to pick his brain to run through things and troubleshoot, I would highly recommend. It helped speed the process along and helped our customer as well.
Thank You to My Tech Chat for helping troubleshoot my furnace over the phone. Was having issues on the 24 volt side of the furnace and they helped with identifying the board was faulty. I would use them again in the future. Thanks again for your help